Privacy Policy

Privacy Policy

Super Car Club Garage (a brand of JK Investor Private Limited)
Effective date: 20 September 2025

JK Investor Private Limited (“Company”, “we”, “our”, “us”) operates the Super Car Club Garage website, mobile experiences, and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information, and the choices you have.

By using our Services, you agree to the practices described here.

1) Who we are & how to contact us

Data Fiduciary / Company: JK Investor Private Limited
Brand: Super Car Club Garage
Address: 1, Pokharan Rd Number 1, Vartak Nagar, Thane West, Thane, Maharashtra 400606, India
Email: Support@supercarclubgarage.com
Phone: +91-9833 002 244

Grievance Officer / Data Privacy Contact
Email: Support@supercarclubgarage.com
(Please include “Privacy Request” in the subject line.)

2) Scope & legal basis

This Policy applies to personal data we collect online (e.g., our website, apps, social media pages) and offline (e.g., at our facilities, events).

We process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and, where relevant, the Information Technology Act, 2000 and SPDI Rules, 2011. If you are in a region with additional data rights (e.g., EEA/UK), see Section 12.

3) What we collect

The types of information we collect depend on how you interact with us:

  • Identity & contact data: name, phone number, email address, postal address.

  • Account data: login details, preferences, communication settings.

  • Vehicle & service data: vehicle make/model, registration number, VIN, service history, appointment details, warranty claims, diagnostics.

  • Payment & billing data: transaction amount, method, and limited payment instrument details processed by our payment partners (we do not store full card numbers).

  • KYC / verification data (if required by law): government-issued ID, date of birth.

  • Usage & technical data: IP address, device identifiers, browser type, pages viewed, time on page, referrer URLs, app telemetry, crash logs.

  • Location data (if enabled): approximate or precise location for directions, pickup/drop, or nearby services.

  • Communications: emails, calls, chats, feedback, and support requests.

  • CCTV & visitor logs (offline): if you visit our premises, footage and entry details for security.

We may collect data directly from you, from your device, from cookies/SDKs (see Section 7), and from third parties (e.g., payment processors, analytics, social sign-on, publicly available sources).

4) Why we use your data

We use personal data to:

  • Provide Services: create/manage accounts, schedule and deliver vehicle services, diagnose issues, process payments, send confirmations.

  • Customer support: respond to queries, warranty/recall communications, and service reminders.

  • Improve & secure: monitor performance, debug, prevent fraud/abuse, ensure safety and quality.

  • Marketing (with your consent where required): offers, newsletters, event invites, and promotions.

  • Compliance & legal: meet regulatory obligations, enforce terms, handle disputes, and protect rights and safety.

  • Business operations: analytics, research, reporting, training, and service personalization.

5) Our grounds for processing

Under the DPDP Act, we process data based on your consent or legitimate uses permitted by law (including where you voluntarily provide data, for security/fraud prevention, or for compliance). Where other laws apply (e.g., EEA/UK), we rely on consent, performance of a contract, legal obligation, or our legitimate interests, as appropriate.

You may withdraw consent at any time (see Section 9); this won’t affect prior processing.

6) Sharing your information

We may share data with:

  • Service providers / processors: payment gateways, IT hosting, cloud, analytics, communications, logistics, and customer support vendors (bound by contractual safeguards).

  • Partners & affiliates: where needed to deliver integrated offerings you request.

  • Legal & compliance: regulators, law enforcement, courts, or to enforce our rights.

  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets (your information may be transferred as part of the transaction).

We do not sell your personal data.

7) Cookies & similar technologies

We use cookies, pixels, SDKs, and similar tools to operate our site, remember preferences, analyze traffic, and measure campaign performance.
Your choices:

  • Use your browser/app settings to block or delete cookies.

  • Opt out of non-essential cookies via any consent banner we provide.
    Blocking some cookies may impact site functionality.

8) International data transfers

Your data may be processed outside India by our providers. Where required, we implement contractual protections and reasonable security measures to ensure a comparable level of protection.

9) Your rights & choices

Subject to applicable law, you may have the right to:

  • Access information about how we process your data.

  • Correct inaccurate or incomplete data.

  • Erase data that is no longer needed or where consent is withdrawn.

  • Withdraw consent for future processing.

  • File a grievance with us and, if unresolved, approach the relevant authority.

  • Nominate a person to exercise your rights in case of incapacity (DPDP).

To exercise these rights, email Support@supercarclubgarage.com from your registered email and describe your request. We may need to verify your identity. We aim to respond within a reasonable time.

10) Data retention

We retain personal data only as long as necessary for the purposes described in this Policy, to comply with legal/contractual obligations, resolve disputes, and enforce agreements. When no longer required, we securely delete or anonymize the data.

11) Security

We implement appropriate administrative, technical, and physical safeguards to protect personal data (e.g., access controls, encryption in transit where applicable, logging, and staff training). No system is 100% secure; please use strong passwords and notify us promptly of any suspected unauthorized activity.

12) Region-specific disclosures (summary)

  • EEA/UK visitors (GDPR): You may have additional rights (data portability, objection, restriction). Our legal bases include consent, contract, legal obligation, and legitimate interests. You may contact your local supervisory authority in addition to contacting us.

  • Children: Our Services are not directed to children under 18. If we learn we have collected data from a child without appropriate consent, we will delete it.

13) Third-party links & services

Our Services may link to third-party websites, apps, or plugins. Their privacy practices are governed by their own policies. Please review them carefully; we are not responsible for their content or practices.

14) Payments

Payments are processed by independent, PCI-DSS–compliant payment processors. We do not store full card numbers or CVV. Transaction metadata (amount, status, timestamp) may be retained for accounting, fraud prevention, and legal compliance.

15) CCTV & in-person visits

To ensure safety and security at our premises, we may operate CCTV and maintain visitor logs in accordance with applicable law and our retention schedules.

16) Changes to this Policy

We may update this Policy from time to time. Material changes will be highlighted on this page with a new effective date. Continued use of our Services after changes means you accept the updated Policy.

17) Contact us

JK Investor Private Limited (Super Car Club Garage)
1, Pokharan Rd Number 1, Vartak Nagar, Thane West, Thane, Maharashtra 400606, India
Email: Support@supercarclubgarage.com
Phone: +91-9833 002 244